Professional Experience
IT Intern at NYC Health + Hospitals: Woodhull
July 2023 - August 2023Provided technical support to 10+ departments by troubleshooting computers, printers, and other medical kiosks. Configured 200+ network devices using SCCM via Task Sequence or PXE boot so staff had quicker access to devices. Supervised 50+ laptops using Trellix ePolicy Orchestrator-Preboot Encryption updates so users can easily reset accounts
Data Entry Intern at Kumon
July 2021 - August 2021Recorded coursework data quickly and efficiently allowing ease of access for 10+ tutors and classroom preparation. Coached 50+ students enabling 80% of participants to achieve higher scores in subsequent evaluations and assessments. Composed 2 months of daily lesson plans to guide students ensuring progress with their classwork and assignments.